Shipping & Returns
Shipping Policy
Processing Time
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Processing time for all non - custom items are 3 - 5 business days.
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Processing time for all custom items are 5 - 7 business days.
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Processing time for all PRE ORDER ONLY items such as ribbon keychains and champagne glass box are 2 weeks.
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Processing time for ALL CUSTOM ITEMS are 7 - 14 business days.
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​WEEKENDS ARE NOT INCLUDED IN THE PROCESSING TIME!!
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Shipping Time
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Shipping time for all items can range from next day to 5 business days, depending on the shipping method you choose at checkout.
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Please note that processing and shipping times are different.
Please order accordingly and in a timely manner if items are needed by certain days.
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Return & Exchange Policy
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Returns/ Exchange/ Refund
Unfortunately, all items are non-refundable, returnable or exchangeable.